This feature is designed as a safeguard to prevent unwanted people from using your device if they managed to reset it without your permission, for example, if it was lost or stolen. If your device has been reset using buttons, you will be asked to enter your Google password before you are allowed access. Most Android devices are protected by Google's Factory Reset Protection (FRP) feature. If you intend to give your device to someone else once it has been reset, please ensure that you remove your Google account from the device first by following the below steps: This is a feature designed by Google to prevent your phone from being reset without your permission. Warning: most Android devices are secured with Factory Reset Protection. We recommend following these instructions(taken from ) to wipe your Samsung phone before selling it. When you are sure everything is in order, it’s time to perform what is known as either a Samsung factory reset, hard reset or master reset. If you’ve decided to sell your Samsung phone then top of your list should be making sure its totally wiped clean of any personal data including pictures, emails, contacts, messages and music.īefore you start deleting any personal information, make sure your new phone is exactly as you want it and you have all expected data there. How to wipe a Samsung phone before selling it

Phone wiping